FAQ

  

SpinGold roulette software companions by Moon Pie, Inc.

 Frequently Asked Questions

From time to time we receive questions regarding the operation and behavior of SpinGold Roulette Companion. In the interest of passing this information along to others who may find this information useful we have created this page. Please feel free to look here at any time you have a question about SpinGold and if you are unable to find the answer please Email with your questions and we will be only too happy to answer them for you.

Playing roulette online and the SpinGold screen disappears.

The "Tips" window does not display when I run the program any longer.
Merlin's picks do not match the spin counts from the graph.
Why am I forced to enter users and passwords and login every time I run SpinGold?
What is the "Hit Ratio"?
Why do I have to enter so much information to register SpinGold?
Is it necessary to purge data from my accumulated spins files?

 

 

 

 SpinGold Roulette Companions by Moon Pie, Inc.

FREE - Your very own casino

 

Playing roulette online and the SpinGold screen disappears.

We have experienced, on few occasions, some casinos that display there games in "full" screen mode are attempting to prevent any other window from occupying space in front of it. Fortunately this doesn't happen too often and, although it can be a bit of a pain, holding the <Alt> key down and pressing the "Tab" key will pop up a window allowing you to switch back and forth between your casino and SpinGold.

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The "Tips" window does not display when I run the program any longer.

You may have inadvertently unchecked the "Show Tips At Startup" box at some time. Click on the Light Bulb on your tool bar to display the tip window and check this box. From now on the tip window should display each time you run the program.

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Merlin's picks do not match the spin counts from the graph.

Merlin will only use the first ten numbers of each session for his evaluation. The objective here is to determine if each of the casinos is prone to hitting certain numbers during the first few spins and if so we certainly want to capitalize on that for wagering purposes. The graph displays the total counts so it is not unlikely that Merlin might suggest a number to start with that actually has been fewer times than others.

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Why am I forced to enter users and passwords and login every time I run SpinGold?

If you recall, you were provided the ability to keep your payment information (i.e. credit card numbers), logins and passwords for each of the casinos you entered into your system. We felt it prudent to protect this kind of information from casual users by providing modest security for the program. We may provide the ability to bypass this feature in a later release if many feel they don't care to be bothered with it.

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What is the "Hit Ratio"?

If the wheel is spun 36 times it is unreasonable to assume that all 36 numbers on the board will have hit. This ratio reflects the results of the "last 36 spins" in terms of how many numbers actually hit versus how many did not. It is typical to see something like 24/12 meaning that there were 12 numbers that doubled, tripled or more in the last 36 spins of the wheel.

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Why do I have to enter so much information to register SpinGold?

It is unfortunate that "software piracy" has become such a plague through the use of the internet. Shareware marketing concepts are sound in that you the user get an opportunity to "test drive" the application before you actually have to spend any of your hard earned dollars. You generally can't say this about software you might purchase from a retail store.

The authors of these shareware programs have spent countless hours and resources developing them for you to try and are compelled to take reasonable precautions against such piracy. It is the "combination" of these several pieces of information that you are required to enter that develops the unique binary code that unlocks the program for your continued use. We trust you understand this and realize you are only required to do perform this task "once" when you buy it and won't think to harshly about our attempts to protect our investment.

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Is it necessary to purge data from my accumulated spins files?

Not at all. This feature was included in the event you may have a desire to remove some old history. Also, this file may get quite large over time depending on your play activity and several of the other features such as the graph window, hot/cold numbers to mention a couple, may tend to slow significantly as a result, however, it is your prerogative to do it.

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